Team Management

A team lets other Localtonet users create and manage tunnels on your account's Balance, with the permissions and tunnel limits you set for each member. Every member works in a separate team dashboard and keeps their own account untouched.

How teams work #

• You create a team in your own account. You are its owner and can do everything in it.
• You invite members by the email address of their Localtonet account. A member joins after accepting the invitation by email.
• For each member you choose permissions (create, start, stop, delete, update, see all tunnels) and a tunnel limit per tunnel type.
• Owner and members switch from their own account to the team dashboard. Tunnels, tokens and the API key in the team dashboard belong to the team, not to the personal account.
• Tunnels of a team are billed to the Balance of the team owner.

Before you start #

• Balance on your account. Creating a team requires it. See Plans and Balance.
• Every person you want to invite needs a Localtonet account. They can register for free.
• Be in your own account dashboard. Teams can only be created there, and the Team Management menu item is not shown inside a team dashboard.

Create a team and invite members #

1. Create the team #

   Open Team Management, enter a Team Name of up to 50 characters and select Create. The team appears in the list with the status Active. Select the name in the list to rename the team.

2. Invite a member #

   In the Team Members column, select Manage. Under Invite a Member, enter the email address that the person registered at localtonet.com with and select Invite.

   Localtonet sends an email with a link to accept the invitation; the link is valid for 7 days. The member is listed with the status Invited until they open the link, then Accepted. You get an email when the invitation is accepted.

3. Set permissions and limits #

   Next to the member, select Manage to open Team Member Settings. Choose the Roles, enter a limit for each tunnel type the member may create, and select Save. You can do this while the invitation is still pending.

   A new member has no tunnel permissions until you save settings. Saving requires at least one role, and creating a tunnel also needs a limit above 0 for that tunnel type.

4. The member opens the team dashboard #

   After accepting, the member signs in to their own Localtonet account and switches to the team with the Teams menu at the top of the dashboard.

Member permissions #

Roles is a multiple choice list. Select at least one.

The team owner has all of these permissions and no tunnel limits.

Tunnel limits per member #

Below the roles, Team Member Settings has one limit field per tunnel type. A limit is the number of tunnels of that type the member may have in the team at the same time. 0 means the member cannot create tunnels of that type, even with the role Can create tunnels.

The team dashboard #

Everyone who owns a team or has accepted an invitation gets a Teams menu at the top of the dashboard. It lists Account (your own account) and every team, as name - Owner or name - Member. Select an entry to switch. While you are in a team, the button shows Team: followed by that entry; select Account to go back.

A team dashboard is a reduced dashboard for tunnel work. It keeps Dashboard, My Tunnels with all tunnel types, My Tokens, Support Tickets and Log Out. It hides:

• the menu items My USB Devices, My Devices, Proxy Manager, Server Manager, DNS Manager, VPN Manager, Webhooks and Team Management;
• the Balance display at the top and the free plan notice;
• the account menu with Change Email, Reset Password, Two-Factor Authentication, Order History, Balance and Delete Account.

To use one of these, switch back to Account.

How team usage is paid #

Tunnels in a team are charged to the Balance of the team owner, whoever created them. As the owner, use the per-type limits to control how many tunnels each member can create. Rates are on the pricing section of the website.

Remove a member or delete a team #

• Remove a member. In Team Members › Manage, select the delete button next to the member and confirm. The member loses access to the team at once. Their tokens and API key in the team are deleted and their tunnels in the team are stopped.
• Delete a team. Select the button in the Delete column of the team and confirm. All members lose access, the tokens and API keys of the team are deleted, and its tunnels are stopped.

Troubleshooting #

"Add balance to your account to create a team."

Creating a team requires Balance. Add Balance under Balance and create the team again.

"You can only create teams in your main account."

You are inside a team dashboard. Switch to Account with the Teams menu, then open Team Management.

"No user found with …" when inviting

The email address has no Localtonet account. Ask the person to register first, or to tell you the address they registered with.

"… is already in this team."

The person is already invited or a member. Their entry is in the member list of the team.

"You have reached the maximum number of teams you can create." or "… team members you can invite."

The number of teams per account and of members per team is limited. Delete a team or remove a member you no longer need.

The member accepted but sees no team

The Teams menu appears after the invitation is accepted. Ask the member to sign in again with the invited email address. If the invitation link is older than 7 days, remove the member and invite them again.

A member cannot create a tunnel

Open Team Member Settings for the member. They need the role Can create tunnels and a limit above 0 for that tunnel type, and they must have fewer tunnels of that type in the team than the limit.

A member does not see the tunnels of colleagues

Add the role Can see all tunnels.

Related pages #